Support

Need a hand? We’re happy to help with anything — billing, a painting that didn’t turn out, a print order, or just a question.

Email us at team@photofinch.com and we’ll get back to you.

Common questions

• How do I cancel my membership? Open the Settings app → tap your name → Subscriptions → Photofinch → Cancel. Your membership stays active until the end of the current period.
• Do credits expire? No — credit packs never expire.
• Where’s my print order? Open Photofinch and check the Orders screen for the latest status and tracking.
• Can I get a refund? For subscriptions and credits, refunds are handled by Apple. For print orders, email us and we’ll make it right if something arrived damaged.